Refund Policy
Effective Date: 1 March 2025
Quarks Technology ("Quarks Technology", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, applications, products, and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Personal Information
• Name.
• Email address.
• Phone number.
• Billing and business information.
• Company or organization details.
• Account login information.
• Address and location information where required for service delivery.
• Information provided when contacting our support team.
Technical Information
When you use our website or services, we may automatically collect information such as:
• IP address.
• Browser type and version.
• Operating system.
• Device information.
• Login information.
• Date and time of access.
• Pages visited.
• Diagnostic and security logs.
• Network and service usage information.
Payment Information
Payments may be processed through third-party payment providers.
We may receive transaction-related information such as payment status, transaction ID, amount, and payment method information.
We generally do not store complete card numbers, CVV numbers, UPI PINs, or banking passwords on our own systems.
2. How We Use Information
We may use collected information to:
• Create and manage customer accounts.
• Provide and maintain our services.
• Process orders and payments.
• Provide customer support.
• Communicate service-related notifications.
• Send invoices and billing information.
• Detect and prevent fraud, abuse, and security threats.
• Monitor and improve service performance.
• Troubleshoot technical problems.
• Comply with legal and regulatory obligations.
• Protect our systems, customers, and business.
• Send promotional communications where permitted and where applicable.
3. Cookies
Our website may use cookies and similar technologies to:
• Maintain sessions.
• Remember preferences.
• Improve website functionality.
• Understand website usage.
• Improve security.
• Measure website performance.
You may configure your browser to block or delete cookies. Certain website functions may not operate correctly if cookies are disabled.
4. Service Logs & Security Information
For security, troubleshooting, abuse prevention, and service administration, we may maintain logs containing information such as IP addresses, login events, requests, errors, and other technical activity.
These logs may be retained for a reasonable period based on operational, security, legal, and regulatory requirements.
5. How We Share Information
We do not sell your personal information as a business practice.
We may share information with trusted third parties when necessary to provide or operate our services, including:
• Payment processors.
• Cloud and hosting providers.
• Domain registries and registrars.
• Telecommunications providers.
• Email and communication providers.
• Software and API providers.
• Security and fraud-prevention providers.
• Professional advisers.
• Government authorities or law-enforcement agencies where legally required.
Third-party providers may process information according to their own privacy policies and contractual obligations.
6. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, destruction, or misuse.
However, no internet transmission, computer system, or storage system can be guaranteed to be completely secure.
7. Customer Data
If you use Quarks Technology services to store, process, or transmit your own customers' or users' information, you remain responsible for ensuring that you have the necessary legal basis, permissions, notices, and consents required to process that information.
You are also responsible for configuring your services appropriately and complying with applicable privacy and data-protection laws.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, accounting, security, dispute resolution, and compliance with legal or regulatory requirements.
Different types of information may be retained for different periods.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
• Request access to certain information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to certain processing.
• Request information regarding how your data is processed.
Requests may be subject to identity verification and applicable legal limitations.
10. Marketing Communications
Where permitted by applicable law, we may send promotional communications about our products and services.
You may opt out of marketing communications by using the available unsubscribe mechanism or contacting us.
You may still receive essential service-related communications such as invoices, security alerts, account notifications, and important service announcements.
11. Children's Privacy
Our services are not intentionally directed toward children where prohibited by applicable law.
We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.
12. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review their respective privacy policies before providing personal information.
13. International Data Processing
Depending on the service and infrastructure used, information may be processed or stored in India or other countries.
Where required, we will take reasonable measures to ensure that applicable legal and contractual requirements are followed.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with an updated effective date.
We encourage you to review this policy periodically to remain informed about how we handle information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Quarks Technology using the contact information published on our website.
Quarks Technology
India
Quarks Technology ("Quarks Technology", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, applications, products, and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Personal Information
• Name.
• Email address.
• Phone number.
• Billing and business information.
• Company or organization details.
• Account login information.
• Address and location information where required for service delivery.
• Information provided when contacting our support team.
Technical Information
When you use our website or services, we may automatically collect information such as:
• IP address.
• Browser type and version.
• Operating system.
• Device information.
• Login information.
• Date and time of access.
• Pages visited.
• Diagnostic and security logs.
• Network and service usage information.
Payment Information
Payments may be processed through third-party payment providers.
We may receive transaction-related information such as payment status, transaction ID, amount, and payment method information.
We generally do not store complete card numbers, CVV numbers, UPI PINs, or banking passwords on our own systems.
2. How We Use Information
We may use collected information to:
• Create and manage customer accounts.
• Provide and maintain our services.
• Process orders and payments.
• Provide customer support.
• Communicate service-related notifications.
• Send invoices and billing information.
• Detect and prevent fraud, abuse, and security threats.
• Monitor and improve service performance.
• Troubleshoot technical problems.
• Comply with legal and regulatory obligations.
• Protect our systems, customers, and business.
• Send promotional communications where permitted and where applicable.
3. Cookies
Our website may use cookies and similar technologies to:
• Maintain sessions.
• Remember preferences.
• Improve website functionality.
• Understand website usage.
• Improve security.
• Measure website performance.
You may configure your browser to block or delete cookies. Certain website functions may not operate correctly if cookies are disabled.
4. Service Logs & Security Information
For security, troubleshooting, abuse prevention, and service administration, we may maintain logs containing information such as IP addresses, login events, requests, errors, and other technical activity.
These logs may be retained for a reasonable period based on operational, security, legal, and regulatory requirements.
5. How We Share Information
We do not sell your personal information as a business practice.
We may share information with trusted third parties when necessary to provide or operate our services, including:
• Payment processors.
• Cloud and hosting providers.
• Domain registries and registrars.
• Telecommunications providers.
• Email and communication providers.
• Software and API providers.
• Security and fraud-prevention providers.
• Professional advisers.
• Government authorities or law-enforcement agencies where legally required.
Third-party providers may process information according to their own privacy policies and contractual obligations.
6. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, destruction, or misuse.
However, no internet transmission, computer system, or storage system can be guaranteed to be completely secure.
7. Customer Data
If you use Quarks Technology services to store, process, or transmit your own customers' or users' information, you remain responsible for ensuring that you have the necessary legal basis, permissions, notices, and consents required to process that information.
You are also responsible for configuring your services appropriately and complying with applicable privacy and data-protection laws.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, accounting, security, dispute resolution, and compliance with legal or regulatory requirements.
Different types of information may be retained for different periods.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
• Request access to certain information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to certain processing.
• Request information regarding how your data is processed.
Requests may be subject to identity verification and applicable legal limitations.
10. Marketing Communications
Where permitted by applicable law, we may send promotional communications about our products and services.
You may opt out of marketing communications by using the available unsubscribe mechanism or contacting us.
You may still receive essential service-related communications such as invoices, security alerts, account notifications, and important service announcements.
11. Children's Privacy
Our services are not intentionally directed toward children where prohibited by applicable law.
We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.
12. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review their respective privacy policies before providing personal information.
13. International Data Processing
Depending on the service and infrastructure used, information may be processed or stored in India or other countries.
Where required, we will take reasonable measures to ensure that applicable legal and contractual requirements are followed.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with an updated effective date.
We encourage you to review this policy periodically to remain informed about how we handle information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Quarks Technology using the contact information published on our website.
Quarks Technology
India