Privacy Policy
Effective Date: 1 March 2025
At Quarks Technology, we aim to provide reliable technology products and services to our customers.
1. No Refund Policy
All purchases, service fees, subscriptions, renewals, setup charges, activation charges, and other payments made to Quarks Technology are non-refundable once the order or service has been processed, activated, provisioned, or delivered.
Customers are advised to carefully review the service details, specifications, pricing, limitations, and requirements before making a purchase.
2. No Cancellation After Processing
Once an order has been processed, provisioned, activated, or service delivery has started, it cannot be cancelled for a refund.
This may include, but is not limited to:
• Hosting services.
• VPS and cloud services.
• Domain-related services.
• Software and SaaS subscriptions.
• API credits.
• SMS, voice, IVR, or communication credits.
• Setup or configuration services.
• Development services.
• Security services.
• Digital products.
• Licenses and subscriptions.
• Renewal payments.
3. Incorrect or Duplicate Payments
If you have accidentally made a duplicate payment or paid an incorrect amount, please contact us as soon as possible with the relevant transaction details.
Any adjustment or refund in such circumstances will be considered at the sole discretion of Quarks Technology and may be subject to verification.
4. Service Issues
If you experience a technical problem with a service, please contact our support team.
Where appropriate, we may attempt to resolve the issue, restore the service, provide an alternative solution, or provide service credit at our discretion.
A technical issue does not automatically create an entitlement to a monetary refund.
5. Third-Party Services
Payments made for third-party services, registrations, licenses, domains, telecom services, APIs, infrastructure, or other third-party products are generally non-refundable once the third-party service has been ordered or provisioned.
6. Promotional Offers
Special offers, discounted plans, promotional credits, and promotional purchases are non-refundable unless otherwise specifically stated in the applicable offer.
7. Chargebacks
Customers are requested to contact Quarks Technology before initiating a payment dispute or chargeback.
Unauthorized or fraudulent chargebacks may result in suspension of the associated account or services while the transaction is investigated.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
8. Legal Rights
This No Refund Policy is subject to applicable Indian laws and regulations. Where applicable law requires a refund, replacement, cancellation, or other remedy, the applicable legal requirement will prevail over this policy.
9. Contact
For billing or payment-related questions, please contact Quarks Technology using the contact details published on our website.
Quarks Technology
India
At Quarks Technology, we aim to provide reliable technology products and services to our customers.
1. No Refund Policy
All purchases, service fees, subscriptions, renewals, setup charges, activation charges, and other payments made to Quarks Technology are non-refundable once the order or service has been processed, activated, provisioned, or delivered.
Customers are advised to carefully review the service details, specifications, pricing, limitations, and requirements before making a purchase.
2. No Cancellation After Processing
Once an order has been processed, provisioned, activated, or service delivery has started, it cannot be cancelled for a refund.
This may include, but is not limited to:
• Hosting services.
• VPS and cloud services.
• Domain-related services.
• Software and SaaS subscriptions.
• API credits.
• SMS, voice, IVR, or communication credits.
• Setup or configuration services.
• Development services.
• Security services.
• Digital products.
• Licenses and subscriptions.
• Renewal payments.
3. Incorrect or Duplicate Payments
If you have accidentally made a duplicate payment or paid an incorrect amount, please contact us as soon as possible with the relevant transaction details.
Any adjustment or refund in such circumstances will be considered at the sole discretion of Quarks Technology and may be subject to verification.
4. Service Issues
If you experience a technical problem with a service, please contact our support team.
Where appropriate, we may attempt to resolve the issue, restore the service, provide an alternative solution, or provide service credit at our discretion.
A technical issue does not automatically create an entitlement to a monetary refund.
5. Third-Party Services
Payments made for third-party services, registrations, licenses, domains, telecom services, APIs, infrastructure, or other third-party products are generally non-refundable once the third-party service has been ordered or provisioned.
6. Promotional Offers
Special offers, discounted plans, promotional credits, and promotional purchases are non-refundable unless otherwise specifically stated in the applicable offer.
7. Chargebacks
Customers are requested to contact Quarks Technology before initiating a payment dispute or chargeback.
Unauthorized or fraudulent chargebacks may result in suspension of the associated account or services while the transaction is investigated.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
8. Legal Rights
This No Refund Policy is subject to applicable Indian laws and regulations. Where applicable law requires a refund, replacement, cancellation, or other remedy, the applicable legal requirement will prevail over this policy.
9. Contact
For billing or payment-related questions, please contact Quarks Technology using the contact details published on our website.
Quarks Technology
India